Marketing and PR

Looking to boost your business online? Ready to review your marketing plans? Wondering how to protect your brand in a PR crisis? Learn new skills and promote your business with confidence.

We regularly add new guides and resources to our website, make sure you're always up to date by subscribing to our newsletter


How to manage your customer reviews
Article Mon, 09 September 2024

How to manage your customer reviews

Learn where to find feedback about your business on the internet, how to start replying and tips for dealing with negative comments with our guide.

How to manage your Facebook reviews
Article Mon, 09 September 2024

How to manage your Facebook reviews

Do you have a Facebook page for your business? If so, are you managing your recommendations? Our guide shows you how.

How to manage your Google reviews
Article Mon, 09 September 2024

How to manage your Google reviews

Having a presence on Google can help your customers find you online. Make the most of it with our guide to managing your Google reviews.

How to manage your Trustpilot reviews
Article Mon, 09 September 2024

How to manage your Trustpilot reviews

Learn how to claim your business page, set up your Trustpilot account, and discover top tips for responding to both positive and negative reviews.

How to create a LinkedIn account for your business
Article Thu, 20 June 2024

How to create a LinkedIn account for your business

LinkedIn is not only a powerful tool for growing your network, but it can also help get your business in front of the right people. Learn how to set up and optimise your company page.

How to create a Facebook account for your business
Article Thu, 20 June 2024

How to create a Facebook account for your business

Looking to get started with social media and grow your brand's presence online? Our guide shows you how to set up a Facebook account for your business.

Which social media platform is right for your business?
Article Thu, 20 June 2024

Which social media platform is right for your business?

Planning your marketing strategy? Choosing the best social media platform for your small business can help you find new customers, grow your sales, and increase your online presence.

How to put together a PR crisis plan
Article Wed, 12 June 2024

How to put together a PR crisis plan

From assembling your PR crisis team to communicating effectively with the media, FSB PR and Crisis Management share six important steps for putting together a PR crisis plan.

Four best practices for creating a product listing
Article Sat, 18 March 2023

Four best practices for creating a product listing

Selling online? You've only got one shot when creating the perfect product listing. Here are four best practices you can follow to engage potential customers, win clicks and boost sales.

Show more