Work in hospitality ? Then join our sector specific networking group and grow your contacts

Event details

Do you work in or supply the hospitality sector? If so then why not join us for our new networking group just for you.

This group will meet quarterly and discuss the topics important to you and your business. You will have the opportunity to share your thoughts and ideas and your views will then be fed back to FSB's Policy Team to help inform our national and local work to represent you. This will also be a great opportunity to make and cement relationships with other business owners in your sector.

Host Details

Ruth Lambert will be hosting this session.

Ruth is a Development Manager for FSB, looking after members across Somerset and Wiltshire. Prior to working for FSB Ruth worked in the hospitality industry in a range of roles in the pub and theatre industry, so she is passionate about ensuring the voice of the UK’s small hospitality businesses is heard.

This event is a great opportunity to gather views from those currently running small businesses in that sector so that they can be fed back to FSB’s Policy Team.

Ruth Lambert

What To Expect

As the hospitality sector landscape continues to rapidly evolve, the integration of Artificial Intelligence (AI) has been a useful tool in streamlining operations and enhancing guest experiences. Using chatbots, virtual assistants and creating personalised recommendations are just some examples of this integration, however, it is crucial to note the delicate balance between automation and the human connection.

Join us this month to discuss just how AI can assist the hospitality sector alongside discussing strategies for maintaining a positive equilibrium between the advances in technology and the value of human interactions to ensure that the industry retains that personal touch.

Whether you are new to networking or looking for something more related to your work, both FSB members and non-members are welcome.

We look forward to you joining us!

Due to the very specific nature of this group we ask business owners from other sectors to join our more general networking events instead.

To enable FSB to deliver a high level of customer service at our events, and to tailor the content where appropriate, we will share your full name and business name with the host of the event you have registered to attend. The event hosts are representatives of FSB who irretrievably delete your details following the event.  Should you not consent to your full name and business name being shared with the event host, please contact [email protected] within three working days of the event taking place, with details of the event.

Event contact

For general enquiries regarding the event, please telephone our dedicated events helpline 01253 336028 or email [email protected]

Further information

  • To help ensure things run smoothly, please refer to our Events terms and conditions here.
  • We want all attendees to feel welcome - please read our statement on Diversity and inclusion here.
  • Joining our virtual networking for the first time? Find out more about FSB virtual events and a quick guide to getting started here.