An interactive session to help you read, understand and communicate better with people in business.

Do you struggle to communicate with others? Maybe you’ve tried explaining yourself several times, in many ways, but you are still not getting through. No matter how simple it seems, they still don’t get it. Don’t worry. You are not alone.

Sometimes it can feel like not everyone is on the same page. We say one thing; they do another. Or sometimes what we say goes in one ear and out of the other. 

Miscommunication is bad for business and can be a major cause of stress in our lives. To improve communication, we need to learn how to communicate effectively. 

Effective communication is when we share a message (verbally, visually, or written) and the other person receives and understands it as we intended.

Neil Martin from ActionCOACH, Cheltenham

In this webinar, you will learn the secret to improving communication and how to engage and influence people with different behavioural styles.

What Will I Learn and Take Away from the Session?

  • Uncover the 4 most common behavioural styles (and quick ways to identify them)
  • How to quickly adapt and be more engaging for each style
  • Unlock the secrets of deep human connection and how to build trust and rapport
  • How to use behavioural style assessment to improve team dynamics

Event Contact

For general enquiries regarding the event, please email Lesley Burgess or phone on 07816453559

To enable FSB to deliver a high level of customer service at our events, and to tailor the content where appropriate, we will share your full name and business name with the host of the event you have registered to attend. The event hosts are representatives of FSB who irretrievably delete your details following the event.  Should you not consent your full name and business name being shared with the event host, please contact [email protected] within three working days of the event taking place, with details of the event.

Further information

  • To help ensure things run smoothly, please refer to our Events terms and conditions here.
  • We want all attendees to feel welcome - please read our statement on Diversity and inclusion here.
  • Joining our virtual networking for the first time? Find out more about FSB virtual events and a quick guide to getting started here.