The FSB app is currently only available for FSB Members. You will need to log-in to the app, using the same email credentials used for logging in to the FSB website. Once you've entered this, you can use your phone's integrated biometric security (e.g. thumb-print) where available on the device to log in again. 

The FSB app works best on mobile phones, but will work on iPads and tablets too, using Apple or Android operating systems. 

• If you are an Apple user, you'll need to be running iOS 13 and above to use the FSB app (check Settings > General > About)
• If you’re an Android user, make sure you’re running version 4.4 (Kitkat) or above (Settings > About phone [device] > Software information)

Search for 'FSB' in the Google Play or App stores.

Once you have downloaded your app, you can log in using the same email and password you use for the FSB website. If required, you can easily reset your password through the app. After this, you can use your phone’s security, like a thumbprint or Face ID, to log in again.

Support is available during office hours (Mon to Friday 8am-6pm) – please call our Customer Services team on 0808 2020888 in the first instance. Outside office hours, please email us on [email protected] and we will get back to you as soon as we can.

You can feedback via the Play or App stores' integrated feedback pages. Alternatively, we have created a feedback form here and will invite you to tell us what you think.