Whether you're interested in the smaller business community, are planning to start a business or have an existing business, we have a package for you.
Our most popular package is FSB Business Essentials which includes a whole range of benefits and products designed to make your business fly
A suite of legal benefits including a dedicated helpline, bundled insurance products and a range of online information to keep your business safe. Plus a whole range of negotiated benefits to help save you money and win business.
Our Business Creation package is designed to make starting a business simpler, allowing you time to focus on what's important - making it a success.
Specialist company formation benefits, access to FSB networking, business banking and a range of products to help get you setup in business.
Joining FSB Connect is free and is a great way to be part of the FSB Community and have your voice heard.
You'll be able to access specialist networking events with like-minded members of the community and have your say in our Big Voice survey panel.
Whatever your circumstances, we have a package to suit you and your business. Click the button below to see which benefits are included in each package and start your FSB journey.
'Within a few weeks of joining we'd taken advantage of FSB’s Online Legal Documents. We started a graduate programme and access to these documents gave us an understanding of the legal side, and has helped us to create a number of processes and procedures.'
'When we first took on a member of staff, we used the online legal document template library. FSB does more important stuff than you think it does, there are lots of member benefits, probably more than we actually use.'
'Having somebody like FSB behind you is fantastic. There is a whole team behind the organisations, whatever is required: support, advice, finance, you know that you’re not alone, you’ve got FSB.'
We represent a diverse range of businesses from retailers to marketing agencies and just about everything in between. Take a look at more member stories and see how we could help your business fly.
More Member Stories
We offer three packages to suit your business needs. Joining FSB Connect is free, our Business Essentials package starts at £172.50 in the first year and our specialist Business Creation package has a fixed price of £129.
As a business, it’s important that you get paid what you’re owed by your customers and your clients.
Late payments, and people trying to avoid paying for goods and services, can be costly to your business and have long-lasting and damaging repercussions.
We explain the debt recovery process, helping you to understand the steps in place to help your business and recover any money you’re owed.
The process for debt recovery should begin with you invoicing your clients as normal. You and your clients should have already agreed on payment terms, so, ideally, at this point, you should wait for confirmation that you’ve received payment.
If it turns out that you haven’t been paid by a client, then you should begin a process of chasing up the invoice. This could involve you sending additional emails or making phone calls to politely remind the client that they need to pay for the work you’ve completed for them, otherwise the situation will continue to escalate.
One way to prompt a client to pay is to stop doing any work for them until they have paid their outstanding debt to you.
This is sometimes referred to as a credit hold or administrative hold, whereby work on an account stops due to a lack of funding.
In many cases, this is likely to solve the problem as a business might suffer without the services you are providing to them. However, if this doesn’t result in you receiving your payment then you do have other options.
The final notice is the last piece of correspondence you’re likely to send the client, before legal proceedings begin. This highlights to them that they have until a certain deadline, which you can decide, to settle any debts with you, before you begin pursuing legal action against them to claim the money you’re owed.
If this final notice doesn’t see your client settle any outstanding payments with your business, then you have different options to pursue when considering legal action.
Your last resort is to pursue legal action against your client. When this happens, you have two options open to you, depending on the amount your business is owed:
The small claims court will allow both sides (you and your client) to mediate and reach a conclusion. This will usually mean the client is ordered to repay any debt, interest and fees, which have been accrued as a result of having to pursue legal action.
The other legal option is to enlist a debt collection agency. This could be a third party who liaises on your behalf, or helps to enforce any decisions made in court. For example, if the client is unable to pay the outstanding sum, it may lead to insolvency proceedings and bailiffs being called in to retrieve assets equalling that amount.
Failure of a customer or client to pay you on time can cause your business undue stress and lead to further financial problems.
To help businesses recover debts, FSB offers access to a debt recovery service as part of its Business Essentials package.
This service includes a wealth of features designed to help businesses with debt recovery, including:
To find out more about how FSB could help your business recover debts, visit our FSB Debt Recovery page. Or to see how else our Business Essentials package could help your business thrive, visit our package comparison page.
FSB Debt Recovery gives you the opportunity to recover 100% of the money you are owed and in most cases this costs absolutely nothing
National Federation of Self Employed & Small Businesses LimitedSir Frank Whittle Way / Blackpool / FY4 2FE. National Federation of Self Employed & Small Businesses Limited (FSB) is registered in England, number 1263540