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01 February 2019

Five ways to get back to business as usual after bad weather

With snow and wintry weather causing difficulty in some parts of the UK, if your business is being disrupted because of this FSB's Colin Borland writes about five steps smaller firms should take when trying to get back to business as usual:

  1. Look after your team – all responsible business owners should ensure that their staff don’t put themselves in danger. Employers should follow the official advice and ask their staff not to travel to work if the authorities are warning the transport networks are unsafe.
  2. Keep in touch with your suppliers, customers and creditors – you might have used social media to warn your customers that you won’t be open, but will you be able to pay HMRC or utility companies on time? You’ll likely find people and organisations far more accommodating than you might think. In the unlikely event that relationships break down, FSB members can get advice from our legal advice line 24/7.
  3. If the worst has happened, contact your insurer as soon as possible – you’ll want to make sure that you start the claims process as soon as possible. FSB members can get help from FSB Insurance Service (FSBIS), even if you don’t have any policies with them.
  4. Work with your local community – we know that many smaller firms are rooted to their neighbourhood, but sometimes you might need a hand from the business next door – or advice from your accountant or the local council. Don’t be afraid to ask for help if you need it.
  5. Plan for the future – unfortunately, extreme weather events and other major incidents are more common than you think. Businesses should put together a business resilience plan – check out this official advice from Ready Scotland and the UK Government. FSB members can also get bespoke advice and help with business continuity planning from FSBIS.  

Colin Borland is FSB’s director of devolved nations

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