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02 September 2013

How to make the bank say yes

Reference number: PR 2013 41

FSB News Release
PR 2013 41
Issue date: Monday 2 September 2013
How to make the bank say "yes", advice from the FSB and the BBA 
The Federation of Small Businesses (FSB) and the British Bankers'' Association (BBA) have joined forces during Small Business Advice Week (2 – 8 September) to give small firms clear advice on what they need to do to get a loan. 
With independent research showing that around three in 10 small firms are refused finance each quarter, the two organisations have joined forces for the first time to give top tips on what businesses need to do to give them a better chance of the bank saying yes to their application. 
John Allan, National Chairman, Federation of Small Businesses, National Chairman, said: 
"The bank will base their decision on the information supplied to them, so making sure that it is robust is vital.  We know that banks turn an application down because they don''t think the business will be able to repay it or because the business hasn''t properly demonstrated how they can repay it. These tips should give small firms the best possible chance to get finance so they can grow and help sustain the economic recovery."
The top five tips are: 
1. Develop a robust business plan: A clear business plan is key, not just to getting finance but for growing the business too. The plan should be a living document that evolves as the business grows and takes into account changes in the market as well as the financial situation of the business. A well thought, comprehensive plan will give the lender confidence in the projections made. 
2. Build financial understanding: To have a successful credit application the business must be able to show they understand key numbers such as turnover, profits and existing debts as well as being able to show how the debt will be repaid. 
3. Check your track record: When making a lending decision the banks will look at how previous lending has been managed in the past so knowing the credit ratings of the business owner as well as the business itself is vital as is having an understanding of what affects it. 
4. Be honest: Be upfront about how much money the business needs as well as what it is needed for. Underestimating how much is needed may affect the lenders confidence in the owner''s ability to manage company finances and overestimating profits and revenue could affect the ability to repay. 
5. Keep talking: Communication with the lender and getting feedback is important as a ‘no'' now might not mean ‘no'' in the future. The lender should be able to advise how to change the business model to secure finding and what elements of the business plan could be more robust. 
For those businesses still refused there is an independent appeals process which has been agreed by the main UK high street banks. 
John Allan continued: 
"Businesses that are refused finance can appeal the decision. The latest figures show that many firms that do appeal have the decision overturned which is great news. We would encourage more firms to look at the process."
Irene Graham from the British Bankers'' Association commented: 
"The UK''s banks are currently offering some of the lowest interest rates in history. We hope these top tips will help businesses to be successful when they apply for finance. 
"The independent appeals process is helping the banks to improve the service they give to customers and is also helping to educate businesses about the different finance options available and what they need to do to improve their chances of successfully applying for borrowing. 
"If you run a business with a good business plan and want funding, our message is go and talk to your bank. There should be no doubt that now is a good time for businesses to go and see their bank if they want to borrow."
Notes to Editors
1. The FSB is the UK''s leading business organisation with around 200,000 members. It exists to protect and promote the interests of the UK''s Real-Life Entrepreneurs who run their own business. More information is available at 
2. The BBA is the leading UK banking and financial services trade association, representing the interests of more than 240 member organisations with a worldwide presence in 180 countries. Our member banks make up the world''s largest international banking cluster, operating 150 million accounts for UK customers and contributing over £50 billion annually to UK economic growth.
3. Small Business Advice Week runs from 2 to 8 September and aims to arm the UK''s small businesses with the knowledge and expertise they need to thrive and grow, ensuring they help stay the lifeblood of the UK economy. Find out more at @smallbizadvweek #SBAW13.
4. The FSB and BBA have put together a fact sheet detailing the benefits of alternative finance which could be more useful to a business than an outright loan
5. Each bank has its own process to handle these appeals but Britain''s largest banks have developed a set of commonly agreed principles. These principles will ensure that, across these institutions, all appeals are handled fairly, promptly and transparently.
6. The banks are working together to provide a range of support for businesses seeking finance through Better Business Finance 
7. As part of the industry-funded Better Business Finance programme, banks have come together to support a network of business mentors across Britain in the form of 
8. Read the guidance on how to make the bank say ‘yes'
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Media contacts
Liesl Smith: 020 7592 8128 / 07917 628926 
James Gribben: 020 7592 8121 / 07854 987974 
Lucy Bell-Reeves: 020 7592 8116 / 07595 801773 
For regional FSB contacts please go to
Paul Stephens: 020 7216 8825 / 07596 780 956 
Small Business Advice Week 
Simon Cliffe: 020 7717 9696
Phil Browne: 020 7717 9696