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04 December 2018

FSB Wales Blog: December Business of the Month, Avia Speed Shop, Bridgend

Inspiring business owner Hayley Pells runs a car garage in South Wales; one of few women in Wales who does so.

Interior of Avia Autos - Wales

Avia Speed Shop is a family-run business based in Bridgend. Their links to the automotive industry go back to the 1960’s when Andy Murdoch was involved in building and racing cars, but it was not until daughter Hayley left the Royal Air Force after 7 years as a cartographer and joined the family business that Avia Speed Shop was born.

Twelve years on, and the business now offers a range of services for cars and light goods vehicles, and is run by four dedicated members of staff. Not to mention, it must be one of few car garages in Wales which invites customers to wait in their American Diner-themed waiting room!

Avia Speed Shop are also now leading some pioneering work on new technology for the automotive industry. Working alongside Business Growth Wales, the firm is working on automated driver technology and how this can be implemented in the future. Hayley is working closely with Business Growth Wales and Agile Nation on this exciting project.

Hayley sees the firms’ biggest benefit as the agility which ensures that Hayley and her team are flexible and effective. The business adopts a “smart working” model which ensures that staff members are fully supported throughout their working career, and that they are constantly honing and developing their skills. As a small business, every member of the team plays an integral role and can carry out the various roles across the organisation. Everyone works both on the shop floor and in the office.

It is this ethos, as well as the fact that the staff is 50:50 split along gender lines, which has led to recognition for the business earlier this year. Chwarae Teg credited Avia Speed Shop with the Exemplar Employer Award in recognition of the diversity of the workforce, in an industry in which women are traditionally under-represented.

Avia Speed Shop has also been accredited by the Motor Ombudsman, a kite marked organisation affiliated with Trading Standards, showing the firm’s commitment to high standards and a fair industry for both consumers and employees alike.

Clearly, this thriving and unique business has an incredibly bright future ahead, and will undoubtedly be developing bigger and better things in the near future.