Whether you're interested in the smaller business community, are planning to start a business or have an existing business, we have a package for you.
Our most popular package is FSB Business Essentials which includes a whole range of benefits and products designed to make your business fly
A suite of legal benefits including a dedicated helpline, bundled insurance products and a range of online information to keep your business safe. Plus a whole range of negotiated benefits to help save you money and win business.
Our Business Creation package is designed to make starting a business simpler, allowing you time to focus on what's important - making it a success.
Specialist company formation benefits, access to FSB networking, business banking and a range of products to help get you setup in business.
Joining FSB Connect is free and is a great way to be part of the FSB Community and have your voice heard.
You'll be able to access specialist networking events with like-minded members of the community and have your say in our Big Voice survey panel.
Whatever your circumstances, we have a package to suit you and your business. Click the button below to see which benefits are included in each package and start your FSB journey.
'Within a few weeks of joining we'd taken advantage of FSB’s Online Legal Documents. We started a graduate programme and access to these documents gave us an understanding of the legal side, and has helped us to create a number of processes and procedures.'
'When we first took on a member of staff, we used the online legal document template library. FSB does more important stuff than you think it does, there are lots of member benefits, probably more than we actually use.'
'Having somebody like FSB behind you is fantastic. There is a whole team behind the organisations, whatever is required: support, advice, finance, you know that you’re not alone, you’ve got FSB.'
We represent a diverse range of businesses from retailers to marketing agencies and just about everything in between. Take a look at more member stories and see how we could help your business fly.
More Member Stories
We offer three packages to suit your business needs. Joining FSB Connect is free, our Business Essentials package starts at £172.50 in the first year and our specialist Business Creation package has a fixed price of £129.
The most successful businesses are always looking at ways in which to reach out to customers; to replace clients who are no longer with the business or to increase their customer base and improve profits.
There are many ways in which to do this but, first and foremost, being social is the key. This may be through the use of social media or through such measures as direct mail.
Reaching out to customers by mail can involve sending out a simple postcard or a full-blown newsletter, or perhaps an invitation to an event or a focus group.
The benefits to your business of a commitment to this type of communication can far outweigh the spend on direct mail services, especially if you seek-out the most cost-effective methods.
Our members, for example, can make use of the FSB business mail service, which can help to reduce printing and mailing costs by more than 70 per cent in many cases.
Our mail solutions may not only save you money, but also time, offering the option to carry out a range of tasks such as creating and despatching business communications direct from a smart device or your own computer.
Making the practical elements of reaching out to customers as easy as possible, should enable you to spend more time on working on your communication strategy and dealing with the response to your marketing efforts.
It can allow you to spend the time on meeting and talking with clients, customers and contacts at focus groups and at your own events, in addition to making it possible for you or members of your team to attend other events, where you can get your faces known and your business noticed.
Networking at events is rarely a waste of time; offering the perfect opportunity to hand out business cards and to talk about your own business and the services or products that you can offer.
They are also excellent arenas for learning, whether that comes from listening to feedback from customers or finding out more about the successes and failures of other businesses in attempting to reach out to their customers.
Listening and understanding what your current and future customers want and need is also key, whether you are looking after existing business or aiming for client base growth.
All clients and customers want to feel that they really are central to your business; both in the way in which you serve them and in the manner in which you reach out.
Personalising your communications, even if it is simply with a first name added to an email, for example, can go a long way in encouraging engagement with your business, as can focusing on communicating far more than just repeated calls to buy.
Reaching out to customers is vital but this must also be accompanied by a concerted effort to engage them. Follow-up on promises made, and build up a loyal client base that will, in turn, reach out to further customers on your behalf.
23 chapters full of useful information on how to start a business. From naming your business to turning a profit, the guide is full of useful information.
National Federation of Self Employed & Small Businesses LimitedSir Frank Whittle Way / Blackpool / FY4 2FE. National Federation of Self Employed & Small Businesses Limited (FSB) is registered in England, number 1263540