Whether you're interested in the smaller business community, are planning to start a business or have an existing business, we have a package for you.
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Our most popular package is FSB Business Essentials which includes a whole range of benefits and products designed to make your business fly
A suite of legal benefits including a dedicated helpline, bundled insurance products and a range of online information to keep your business safe. Plus a whole range of negotiated benefits to help save you money and win business.
Our Business Creation package is designed to make starting a business simpler, allowing you time to focus on what's important - making it a success.
Specialist company formation benefits, access to FSB networking, business banking and a range of products to help get you setup in business.
Joining FSB Connect is free and is a great way to be part of the FSB Community and have your voice heard.
You'll be able to access specialist networking events with like-minded members of the community and have your say in our Big Voice survey panel.
Whatever your circumstances, we have a package to suit you and your business. Click the button below to see which benefits are included in each package and start your FSB journey.
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We represent a diverse range of businesses from retailers to marketing agencies and just about everything in between. Take a look at more member stories and see how we could help your business fly.
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We offer three packages to suit your business needs. Joining FSB Connect is free, our Business Essentials package starts at £172.50 in the first year and our specialist Business Creation package has a fixed price of £129.
As most business owners know all too well, it is essential to master communications tools if you want to get the word out. Happily, today's digital marketing landscape means that there are ever more accessible and affordable ways in which small businesses can reach their target markets. We take a look at some of the best communication tools available for SMEs.
Most SMEs have a newsletter that they send to prospective and customers and other stakeholders. In the past, these were printed at considerable expense, but today's email marketing technologies mean that businesses can expertly craft professional looking newsletters, send them to a defined list, and then track the opens and overall engagement rate.
The cost of sending these newsletters is affordable and in many cases subscription-based. Online newsletters can link back to the business' website to encourage click-through and onward engagement and conversion. Whether you are sharing news of a product launch, seasonal offer or a message from the CEO, these online channels are a great way to communicate with your audience on a regular basis.
Customer data, insight and analysis is like gold dust for marketeers. Small businesses can't begin to hope to devise the best possible marketing strategies if they don't have the management information needed for accurate and effective decision making. Customer surveys are a great way to tap into your customers' thoughts, desires, needs, experiences and more. You can offer a prize to incentivise them and enlist the help of a market research specialist in order to craft your survey. The results will be invaluable when it comes to designing and targeting your next marketing campaign.
Blogs allow you to share a regular message with an engaged audience. The trick is to provide rich and valuable content in your field of expertise. So, if you sell lawnmowers, rather than talking endlessly about your product range, you could share expert tips in creating and managing the perfect lawn; give guidance on different seed types; talk about drainage and even touch on wider garden trends.
Of course, you will sometimes link gently to your products, but the primary purpose of a blog is to get communication flowing and to provide content that is of genuine use to the reader, and which keeps your client base 'sticky'.
There are plenty of proven platforms for hosting a blog. These can either be integrated with or linked to from your website and shared via your social media channels for greater reach. Look at technologies such as Wordpress. Just remember that if you start to blog as part of your business' marketing strategy, you must stick to it, or customers will switch off. If you can't stick to a schedule, hire a copywriter to ghost-write it for you.
Sharing special offers, codes and vouchers through social media channels is a great way to spread your message. Attach them to a competition and it may even go viral! Great marketing is all about providing easy ways for customers to refer others to your brand. And digital media is the ideal means by which you can make this happen.
Communications solutions for small businesses