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​How do I protect my business online?

Businesses need to maintain an online presence to help reach new customer bases and promote their products and services. However, as online attacks and data breaches become more frequent, it is important that you take steps to ensure that your business’s online presence is protected.

We explain the key steps you should take to keep your business safe.

Secure Data

Your business might store user accounts and payment information for your customers. It is your responsibility as a business to ensure that this data is as secure as possible.

Data should be stored in accordance with the Data Protection Act.

This helps to ensure that customer information is protected and handled responsibly. Adhering to the Data Protection Act also helps a business to avoid potentially heavy fines should a data breach happen, especially if that breach was aided by non-compliance.

Key ways to help secure your data include:

  • Back-ups
  • Secure servers
  • Security software – including anti-virus and spam filtering
  • Encryption

Secure Access

Your data and access to the workings of your website should be limited. Specific site administrators should be in place with login information changed whenever one leaves the company.

Strong passwords and security software can help to protect your website from hacking, keeping data secure and protecting your brand’s image online.

Having policies in place that dictate how your business governs access and usage of your site can help to guide staff in the best ways to protect your site. This should be coupled with regular training to ensure any new potential threats are discussed, and any new methods for keeping your site and business secure are explained to your employees.

How do I protect my business online?

The same rules apply for your social media accounts – hacking these can allow for information to be leaked or damage to be done to your online reputation, which can be difficult to recover from.

Damage Limitation

In the event that your business does fall victim to a cyber crime you need to have a plan in place to help limit the damage this can cause.

This includes several key points:

  • Reporting to the authorities
  • Informing customers or potentially affected parties
  • Shoring up defence of your site and online presence

Our blog post on what you should do in the event of a data protection breach can provide additional help and explain what to do in the event that your business’s data is compromised.

How can FSB Help to protect my business online?

FSB members have access to our FSB Cyber Protection services. This services provides members with access to a dedicated helpline and limited insurance designed to support and protect your business.

Other benefits include:

  • A Data and Cyber advice line manned by experts in information assurance and cyber security
  • Easy access to online information on a variety of data and cyber security matters
  • £10,000 cover for third party Data and Cyber Liability claims
  • Ability to purchase enhanced insurance cover for costs incurred as part of a data or cyber loss

Finding information on how to protect you and your business can be costly and time consuming. To find out more about how FSB can help you to protect your business get in touch with a member of our team or visit our FSB Cyber Protection page.

Cyber Protection from FSB

FSB Cyber Protection includes an insurance policy with cover of up to £10,000 and an unlimited use helpline to answer all your Cyber Security questions.

Find out more