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Essential Business Services from FSB

  • Blog
  • 13 September 2016

We all know that running a small business is a challenge in itself, with owners finding themselves working through a never-ending list of tasks so vital to the success of the business that they cannot be ignored. Exacerbating this issue is the fact that many small business owners have to wear many hats and take on multiple roles in order to get things done in the most cost effective way.

There are a number of essential business services, however, that are best carried out by qualified professionals, as failure to do so could end up costing you much more than any potential savings. Fortunately, as an FSB member, you will have automatic access to a number of these essential services, taking away at least some of the tasks on your to-do list and helping you to keep your business running smoothly day after day.

Essential Business Services from FSB

Legal Protection

Having access to legal advice is vital to starting and running a business of any size, but it is particularly important for small businesses, where getting the wrong advice or no advice at all could mean failure and could even risk the owner's personal assets.
Getting to grips with local and international laws relating to your business can be something of a minefield, made even more complicated when we consider that rules and regulations may be changed from time to time, making what was once legal or acceptable suddenly against the law!

It isn't just ourselves and our businesses that require legal protection. Employee protection and health and safety requirements are an important consideration, and the duty of care we have to our staff members is enshrined in law.

The FSB legal protection scheme for members includes a 24 hour legal advice line, giving access to qualified barristers and solicitors at the point of need, with a guaranteed call back within an hour. This is particularly useful because many small business owners don't stop working just because office hours are over. Also, there is no telling when legal advice may be needed urgently. Other services offered under the scheme are Tax and VAT advice, Health and Safety support (including useful training videos), and a whole host of online legal information available for members to download and use as required.

Should the worst happen, the scheme also includes insurance against legal costs, which could cover you in the event of criminal prosecution or civil actions such as employment tribunals, personal injury claims, licensing issues and property disputes, to name a few. You are even covered against loss incurred in the event that you are called up for jury service.

FSB Insurance Services

Apart from legal insurance, knowing that you have the correct cover, for yourself and your business, will give you added peace of mind. However, ensuring that you have the right kind and level of insurance is not always as straightforward as you would imagine, and this is where FSB insurance services come in.

Once you have signed up as an FSB member, our team of insurance experts will work closely with you to get a real understanding of your business and identify the best insurance policies for you. This will ensure that you are not paying for premium payments that are of no benefit to you. It will also ensure that you have adequate cover should you need to make a claim.

Once your needs have been identified, we can offer you free business insurance quotes for you to choose from, giving you peace of mind that you will get the right cover for your business.

Card Payment Services

The advantages of being able to accept and securely process card payments from customers include potential increases in sales, as customers respond to the convenience and security of using a credit card to complete their transactions. Credibility is also improved, as your business appears more professional. Importantly, accepting card payments increases security, as you no longer have to hold large amounts of cash in your premises, before depositing it at the bank. 

With FSB card payment services, you can take card payments at the till, on your website and over the telephone, and the service also comes with additional useful features such as the ability to send payment links by email. You will also have the security of knowing that should your card terminal develop a fault, it will be replaced the very next day. This assurance, coupled with the 24/7 support available for 365 days of the year, means that your business will not suffer due to the inability to take payments.