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19 July 2016

MPs report adds weight to business broadband demands

Today’s (Tuesday) report from the cross party Culture, Media and Sport Select Committee has once again emphasised the need to improve broadband services to small businesses customers.

The committee specifically criticised the poor quality of service levels to small businesses, and the flat level of investment in broadband infrastructure. Improving the quality of service for small businesses was a key objective set by the Federation of Small Businesses (FSB) in its 2015 telecommunications report.

Mike Cherry, FSB National Chairman, said:

“Large numbers of small firms are using new digital technology to revolutionise the way they do business, but the market is still not delivering for all and this is acting as a brake on the ambitions of many businesses. Poor quality of service is a major barrier to firms who want to do more online - we need a sustained focus on raising minimum standards.

“Access to superfast broadband is an ongoing issue, with business premises and business parks continuing to lag domestic rollout. A stretching Universal Service Obligation including small business premises is desperately needed to deliver acceptable levels of speed for all consumers and to put the UK in the digital fast lane.”


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