FSB Member Stories

From fashion designers and freelance photographers to manufacturers and marketing specialists, our members run successful small businesses in a variety of sectors across the UK. We’re taking you behind the scenes of their businesses to share what it’s like to run a small business and how FSB can help you every step of the way.

FSB Member Stories: Sarah Aoki, Perfect Cleaning Solutions
Video Mon, 25 July 2022

FSB Member Stories: Sarah Aoki, Perfect Cleaning Solutions

We joined Sarah Aoki and her team on the job to hear more about how she started her own cleaning company, Perfect Cleaning Solutions. From finding a mentor at a networking session to accessing legal advice, Sarah shares how FSB has supported her in her business journey.  

FSB Member Stories: John Mayer, TaxAssist Accountants Weston-Super-Mare
Video Mon, 04 July 2022

FSB Member Stories: John Mayer, TaxAssist Accountants Weston-Super-Mare

We joined John Mayer, director of TaxAssist Accountants Weston-Super-Mare, in the office to find out more about how his services help local start-ups. As a long-time FSB member and host of North Somerset networking, John recalls his most memorable moment of FSB membership.

FSB Member Stories: Gemma Raif, The Hair and Beauty Bar
Video Mon, 04 July 2022

FSB Member Stories: Gemma Raif, The Hair and Beauty Bar

We dropped into FSB member Gemma Raif’s salon, The Hair and Beauty Bar in Guildford, to learn more about her journey from buying into a franchise at 19 to running an independent salon - and how FSB helped her along the way.

FSB Member Stories: Susie Hamilton Stubber and Bob McDonald, Burren Balsamics
Video Mon, 04 July 2022

FSB Member Stories: Susie Hamilton Stubber and Bob McDonald, Burren Balsamics

We visited the Burren Balsamics factory in Armagh, Northern Ireland, to learn more about how Susie Hamilton Stubber and Bob McDonald produce products that make their way to national airlines.

FSB Member Stories: John Rance, Phoenix Cinema and Arts Centre
Video Mon, 04 July 2022

FSB Member Stories: John Rance, Phoenix Cinema and Arts Centre

John Rance takes us on a tour of Phoenix, an independent cinema and art venue in Leicester. From employment advice to getting involved with the local community at networking events, John shares how Phoenix makes the most of FSB membership.

FSB Member Stories: Trevel Henry, NVC Awareness
Video Mon, 04 July 2022

FSB Member Stories: Trevel Henry, NVC Awareness

From debt recovery support to connecting with his local FSB team, Trevel Henry from NVC Awareness shares how he’s running his business from home with support every step of the way from FSB.   

FSB Member Stories: Suzi Brown, The Smart Bear
Video Mon, 04 July 2022

FSB Member Stories: Suzi Brown, The Smart Bear

We visited The Smart Bear office where small business owner Suzi Brown tells us more about her business. Based in Greater Manchester, Suzi explains how FSB membership has helped her to run her business.  

FSB Member Stories: Robert Bell, SD Bell & Co. Ltd
Video Mon, 04 July 2022

FSB Member Stories: Robert Bell, SD Bell & Co. Ltd

We joined Robert Bell for a cuppa and a chat about his family-owned business, SD Bell & Co. Ltd, started four generations ago by his great-grandfather. Robert shares how he gets involved with networking and policy through his FSB membership.

FSB Member Stories: Patsy Bell, Calico
Video Mon, 04 July 2022

FSB Member Stories: Patsy Bell, Calico

Brought up in her father’s curtain shop, FSB member Patsy Bell decided to use her knowledge to start Calico, a made-to-measure curtains and blinds shop. Whether it’s banking, debt recovery, or advice, Patsy shares how FSB supports her in business day-to-day.

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