New and expanded local networking event for South West London businesses. Fast-paced, interactive and fun. Are you joining us?

Event details:

This event occurs on the fourth Wednesday of every month.

Doors open at 11:45am for pre-event networking and the meeting starts at 12pm sharp. Connect with other professionals, get useful updates from the FSB world, and build a valuable network.

Our speaker for June is Robin Birn, Senior Lecturer at St. Mary’s University and the topic he will be discussing is 'Customer Insights for Small Businesses'.

Many small and medium sized businesses are better than global brands at meeting customer needs because they say that they know their customers. But increasingly the business manager needs to develop their skills as an analyst. This is because the 21st Century business has so much information, in fact too much information. Also, many businesses do not have the right information. Robin Birn will give you two tips on data you must collect and understand about your customers and their needs.

Your event host is Celia Rizothanasi, an FSB member and local business owner of Queen Bee Marketing Hive.

Celia, the Queen Bee of LinkedIn, is a marketing consultant and personal branding specialist on LinkedIn.

Celia is on a mission to eliminate marketing overwhelm and create clarity + focus. She loves helping businesses cut through the noise and focus on the marketing activities that get results.

This event will include updates for the following London Boroughs: Kingston upon Thames, Richmond upon Thames, Sutton, Merton and Wandsworth.

We very much look forward to e-meeting you at the event.

Event Contact

For general enquiries regarding the event, please telephone FSB Customer Services on 01253 336028 (Monday to Friday 8am to 6pm), or email [email protected]


Further information

  • New to virtual networking? Find out more about FSB virtual events and a quick guide to getting started here.
  • We want all attendees to feel welcome - please read our statement on Diversity and inclusion here.
  • To help ensure things run smoothly, please refer to our Events terms and conditions here.