Hitting your business targets for 2021 - In this session, our guest speaker, Anne Williamson of Customer Love, will walk you through goal setting with a difference.

Event details

Before you can start planning your marketing activity for 2021 you really need to set your business goals for the year.

In this session, Anne Williamson will walk you through goal setting with a difference. Anne likes to work backwards from end of year targets and to break down goals into manageable monthly chunks. Anne will share goal setting sheets and trackers to keep you on target, and how these can fit in with your marketing plans. Whatever stage you are at in your business, spending time working on your future goals is always time well spent and will help you reach and smash your business targets.

A little about our speaker:
Anne Williamson from Customer Love has over 25 years’ experience in marketing and for 11 years was the Marketing Manager at a mail order company, where she was described as the most customer focussed person in the business. She has worked with a wide range of companies from funerals through to engineers and estate agents.
As the author of ‘Are you a one night stand business?’ Anne’s desire is to see companies involve their customers more. Once you make a customer feel a part of your business they will help you grow. 

The event will run between 9.30am and 10.45am:

  • 9.30am - For the first 5 minutes we'll make sure everyone can access and use Zoom successfully and welcome you all.
  • 9.35am - Speedy Introductions – Your chance to introduce yourself and your business.
  • 10.00am (roughly) - Guest speaker: Anne Williamson
  • 10.20am (roughly) - Open Q&A – Your chance to ask Anne any questions you wish or bring up topical matters for discussion with all registrants.
  • 10.45am - Event close.

Places are limited so book early to avoid disappointment!

Event contact

For general enquiries regarding the event, please email [email protected].

Further information

New to virtual networking? Find out more about FSB virtual events and a quick guide to getting started here.

For our events privacy notice please click here