Operational Support Co-ordinator

FSB is seeking a self-motivated, highly organised individual for a diverse home-based Operational Support Coordinator covering East and West Surrey and Sussex. In this role, you will support our local Development Managers in facilitating FSB events (online and face to face), creating engaging content to promote FSB and support campaigns.

Hours: 40
Salary: £24,377
Location: Home Based (East and West Surrey and Sussex)
Status: Permanent, Full Time

View the job description

The Operational Support Coordinator will liaise with Development Managers, local volunteers, business owners, venues and speakers to ensure events are organised in a professional manner.  They will assist the Development Manager to maintain, co-ordinate and grow FSB campaigning at a local level to increase the impact of our national campaigning goals.

You will also play a key role providing support and guidance to FSB members who will make contact via various channels including telephone, email, social media. Enquiries will include information about events, FSB products, issues affecting their business or enquiries about joining the FSB.

The ideal candidate will have experience in the administration and marketing of events, possess the skills to be able to create copy to market our events and understanding of social media.

This is an interesting and varied role which is home based requiring flexible working hours within a 40 hour contract. Candidates must have access to a car and be willing to travel within the region to attend events and meetings.  Currently, due to COVID-19, all events and meetings are taking place virtually in line with government guidelines. This is being reviewed on an ongoing basis in line with government guidelines.

About Us

As experts in business, we offer our members a wide range of vital business services, including advice, financial expertise, support and a powerful voice in government. Our aim is to help smaller businesses achieve their ambitions.

Established over 45 years ago to help our members succeed in business, we are a non-profit making organisation that’s run by members, for members.

Members get an exclusive package of great value business services including advice, financial products and support. These cover a wide range of benefits such as tax, legal and HR, local network groups, business banking and mentoring.

We don’t only provide fantastic membership benefits - FSB is also the UK’s leading business campaigner, focused on delivering change which supports smaller businesses to grow and succeed. Our lobbying arm starts with the work of our team in Westminster which focuses on UK and English policy issues. Further to this, our expert teams in Glasgow, Cardiff and Belfast work with governments, elected members and decision-makers in Scotland, Wales and Northern Ireland.

Additional Information

All applicants must be able to provide at interview stage their highest education certificates as listed on their CV and verification of their eligibility to work in the UK.

As an equal opportunities employer, FSB is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We celebrate equality, and have a diverse and inclusive workplace, where all employees can bring their whole self to work. We strongly encourage suitably qualified applicants from a range of backgrounds to apply and join FSB. Candidates with a disability who require reasonable adjustments should contact the HR department.

Applicants are advised to apply early, we reserve the right to close a vacancy prior to the closing date if a high number of applications are received. If you are successful and short listed for interview you will be contacted by email.

To apply for this role please email your CV and covering letter to [email protected].