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Development Manager, South and East Yorkshire 

Hours: 40
Salary: £42,894
Location: Home-based
Status: Permanent

We seek an experienced communications professional with a background in Marketing/PR/Policy/Media or Public Affairs to support regional FSB members. The role is home based and will involve some travel in the surrounding geographical area.

Job Purpose

To work alongside and support members to ensure that FSBs objectives are delivered and to support the needs of local members whilst raising the profile of the FSB in order to attract new members.

As experts in business, we offer our members a wide range of vital business services, including advice, financial expertise, support and a powerful voice in government. Our aim is to help smaller businesses achieve their ambitions.

Established over 40 years ago to help our members succeed in business, we are a non-profit making organisation that’s run by members, for members.

Members get an exclusive package of great value business services including advice, financial products and support. These cover a wide range of benefits such as tax, legal and HR, local network groups, business banking and mentoring.

We don’t only provide fantastic membership benefits - FSB is also the UK’s leading business campaigner, focused on delivering change which supports smaller businesses to grow and succeed. Our lobbying arm starts with the work of our team in Westminster which focuses on UK and English policy issues. Further to this, our expert teams in Glasgow, Cardiff and Belfast work with governments, elected members and decision-makers in Scotland, Wales and Northern Ireland.

Key Areas of Accountability

Policy & Lobbying

  1. Identify, research, develop and promote national and local business issues as they arise, including where appropriate, representing FSB in support of members at external meetings and running policy focused events to raise the FSB’s local profile.
  2. Create and co-ordinate a regular lobbying programme with local members to develop engagement with locally elected politicians, local authorities and other external bodies in line with national policy.
  3. Implement campaigns by briefing & supporting local members in the delivery of national & regional objectives.
  4. Utilise the results of local and national data to identify key business issues in order to support media, advocacy, recruitment and retention activities.
  5. Develop local knowledge and databases across all political and legislative developments, researching any impacts said departments have on local small business issues.
  6. Produce briefing papers on local issues, including consultation responses and statistical data for local members, external boards, locally elected politicians and local media contacts to further FSB objectives.


  1. Develop a strong presence in the local and regional media through working closely with the relevant press departments to deliver the key messages on business issues and national and local campaigns.
  2. Produce localised press releases and articles for internal and external publications that provide a local interpretation on national and regional policy issues and/or highlight the solutions and benefits that the FSB provide to business.
  3. Co-ordinate the role as the local contact and spokesperson for the FSB, as well as assisting in the development of members who would be good spokespeople for the FSB.
  4. Provide local insight by providing case studies and media stories for central use.
  5. Deliver any nationally agreed social media platforms at a regional level.

Commercial Services

  1. Develop proactive relationships with the commercial services team, keeping them informed on local activities, sponsorships lobbying and business issues to support sales opportunities, inc. promoting membership benefits.
  2. Co-ordinate local promotional events aimed at sales and retention.
  3. Support the recruitment team in pinpointing all commercial and recruitment opportunities and where appropriate work with them and the regional and branch members to set recruitment/retention goals for local events.

Internal/External Communications

  1. Provide excellent customer service through effective signposting and provision of relevant information if appropriate when dealing with issues raised by members.
  2. Through internal and external communication channels, assist in raising awareness, to members of FSB services and benefits which support their business.
  3. Manage member engagement levels within the FSB to support the FSB’s member led structures.
  4. Generate appropriate local content for the website, intranet and other channels as required.

Undertake other duties relevant to the Department’s activities commensurate with the level of the post and as directed by the appropriate line manager.

Skills & Experience

Skills - Excellent verbal, listening and written communication. Strong influencing skills. Ability to present complex information to a wide range of audiences. Strong planning and time management skills; able to prioritise your work, balance conflicting deadlines, and deal with urgent issues at short notice as well as longer term policy initiative.

Experience - The Development Manager role requires incumbents to develop a broad range of skills across various business areas so candidates from a wide range of backgrounds may be considered.

All applicants must be able to provide at interview stage their highest education certificates as listed on their CV and verification of their eligibility to work in the UK.

The policy of FSB is that all job applicants and employees shall be given equal opportunities in all the areas of employment. This means that job applicants and employees will not receive less favourable treatment on the grounds of gender, sexual orientation, age, marital status, colour, race, ethnic origin, religious beliefs or disability. Neither will they be disadvantaged by conditions or requirements that cannot be shown to be relevant to the job.

Applicants are advised to apply early, we reserve the right to close a vacancy prior to the closing date if a high number of applications are received. If you are successful and short listed for interview you will be contacted by email.

All applications to be received by 21 January 2018, any applications received after this date will be held on file and reviewed if the first round of applicants are unsuccessful.


To apply for this role please email your CV and covering letter to