CUSTOMER SERVICES HELPLINE

0808 20 20 888

Whatever your business, the FSB will work for you.

Useful Contacts & Links

Commuting during London 2012

How will commuting during the Olympics this year affect your business? Read the first Travel Advice Newsletter here


HSE's new free online resource that provides simple guidance on health and safety law and how businesses should comply with it.

If you think health and safety has to be complicated - it doesn't. This site will make it easier for you to comply with the law and manage health and safety in your business.

 

For many businesses, all that's required is a basic series of tasks. The site will take you through the steps and help you make sure you have done what you need to - and no more. 


HSE introduces new arrangements for reporting of injuries and incidents

From 12 September 2011, statutory reporting to HSE of work-related injuries and incidents under RIDDOR (the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995) will move to a predominantly online system.

Revised online forms will make the reporting process quick and easy. Fatal and major injuries and incidents can still be reported to HSE's Incident Contact Centre by telephone, as at present.   In addition, HSE's Infoline telephone information service ended on 30 September 2011. 


Businesses seeking information on health and safety can use HSE's website – a huge knowledge bank where people can access and download information on all aspects of work-related health and safety, as well as HSE's official guidance, completely free of charge.  The website receives 26 million visits every year and is already overwhelmingly the most popular option for accessing health and safety information, with 100 times more visitors than Infoline has callers.  The HSE website is continually enhanced and has recently been updated with a suite of new resources including.

 

HSE continues to provide information and guidance in a range of other ways: through direct work with organisations and trade associations, face-to-face at workshops and safety training days and via guidance literature and e-bulletins. A comprehensive suite of health and safety advice is also available via the Government's website for businesses, Businesslink.

 

These changes to HSE's RIDDOR reporting and basic telephone information service are in line with the public sector-wide drive to deliver services more efficiently.  A gas safety advice telephone line will continue to be available to the public and new arrangements for the provision of this are currently being developed.


Useful Downloads For Small Businesses

Support Agency Contacts

Support Agency Contacts

Guide for SME - Selling to Government

Guide to Small Business Rates Relief


Other Useful Links

ACAS

Advisory, Conciliation & Arbitration Service which provides valuable information about labour related issues

Westminster House 125 Fleet Road, Fleet, Hants GU51 3QL National Helpline: 08457 47 47 47 Order ACAS publications: 08702 42 90 90  Website

 

Apprenticeships

Visit the national apprenticeships website for more information or read our factsheet

 

British Franchise Association

Advice for franchisees and franchisers

Newtown Road, Henley on Thames, Oxfordshire RG9 1HG

Tel 01491 578050 Fax 01491 573517  Website

 

Business Link

The Key route to government funded support and guidence

0845 600 9006 Website


Companies House

Information & guidance on company matters and information on current & recent companies

Crown Way, Cardiff , CF14 3UZ

Tel: 03031234500 Website 

 

Data Protection and Freedom of Information

Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF

Tel: 01625 645745 Website

 

Department for Business, Innovation and Skills

Ministerial Correspondence Unit
Department for Business, Innovation & Skills
1 Victoria Street
London SW1H 0ET

Tel: 020 7215 5000 or 020 7215 6740 (Minicom) Website

 

Department of Education & Skills

Sanctuary Buildings, Great Smith Street, London SW1P 3BT 

Tel: 0870 000 2288 Fax: 01928 794248 Website

 

Department for Environment Food and Rural Affairs

Defra Helpline Department for Environment, Ergon House, 17 Smith Square, London SW1P 3JR

Helpline: 08459 33 55 77 Tel:020 7238 6000 Fax: 020 7238 3329 Website

 

Department for Work & Pensions

Room 540 The Adelphi, 1-11 John Adam Street, London WC2N 6HT 

Tel 020 7712 2171 Fax 020 7712 2386 Website 

 

Envirowise Help Line

0800 585794 Website

 

Environment Agency

Rio House, Waterside Drive, Aztec West, Almondsbury, Bristol BS32 4UD

Tel: 01454 624 400 Website

  

Health & Safety Executive

3 East Grinstead House, London Road, East Grinstead RH19 1RR  Tel: 01342 334200 Fax: 01342 334222

National Infoline: 08701 545500 Website

 

House of Commons Information

London, SW1A 0AA

Tel: 020 7219 4272 Website

 

HM Revenue & Customs

Somerset House, Strand, London , WC2R 1LB

Enwuiries: 020 7667 4001

Self Assessment Help line

Tel: 0845 9000 444 Website 

 

Office of Fair Trading

(OFT) Fleetbank House, 2-6 Salisbury Square, London EC4Y 8JX

General Enquiries: 020 7211 8000 Competition enquiries: 020 7211 8989  Website

 

Patents

Harmsworth House, 13 - 15 Bouverie Street, London EC4Y 8DP

Tel: 0845 950 0505 Fax: 01633 813600 Website

 

UK Trade & Investment

Kingsgate House, 66 - 74 Victoria Street, London SW1E 6SW

Tel: 020 7215 5444/5 Fax: 020 7215 4231 Website 

 

Trading Standards

4/5 Hadleigh Business Centre, 351 London Road Hadleigh Essex SS7 2BT

Tel: 0870 872 9008 Fax: 0870 872 9025 Website

 

The Valuation Office

Union House, Eridge Road Tunbridge Wells TN4 8HF

Tel: 01892 796700Fax: 1892 796799  Website

 

Young People's Learning Agency (formerly Learning and Skills Council)

Cheylesmore House Quinton Road Coventry CV1 2WT

Tel: 0845 337 2000 Website

 


Whilst every care has been taken to ensure that the information on this site is accurate the Federation of Small Businesses cannot accept liability for any errors or omissions.

Contact Samantha Barker on 07917 628926