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Single Market

The Issue

The European Single Market guarantees the free movement of goods, services, capital and people among the 28 member states. The European Economic Area (EEA) also includes Switzerland, Iceland, Liechtenstein and Norway. Of our members, 87 per cent export to the EEA.

Yet small, online businesses face many difficulties trading in the Single Market including:

  • Delivery
  • Getting paid
  • Legal certainty
  • Liability
  • Reliable broadband
  • Access to finance

Selling goods and services in the EU has become an increasingly important part of the UK economy. We’re campaigning for a properly implemented ‘Services Directive’. This is legislation that stands across the EU and is designed to remove local barriers, in different member countries for those exporting their services.

Action FSB have taken

  • We’ve helped shape the Services Directive and now campaign for it to be properly implemented so obstacles holding small businesses back are removed from the Single Market.
  • We’ve launched a guide to the ‘Services Directive’ to explain the advantages and opportunities are for small businesses.
  • We’re calling for a barrier-free Digital Single Market.

Our Goal

We want to see a Single Market that has clear and comprehensive rules on consumer-rights, e-commerce, data protection and Alternative and Online Dispute Resolution across the EU.

For small businesses, especially those already and wanting to export their services, this would remove the local barriers they face when dealing with customers in different countries. This would allow small firms to fully exploit the EU services market.

Achievements in...



  • We’ve campaigned for positive EU proposals on harmonising consumer law.

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