CUSTOMER SERVICES HELPLINE

0808 20 20 888

Whatever your business, the FSB will work for you.

Other Business Support

For general business support please see the information below. If you are looking for support in a specific area, please choose from these links:

 

Skills and Training


For information on Modern Apprenticeships, funding and other forms of training, please visit the Skills Development Scotland: Step Forward Scotland web site or phone: 0800 783 6000.

 

For information on how to create a bespoke skills development plan for your organisation, visit: UK Talentmap.

 

For information on training courses visit: Learndirect Scotland or phone: 0808 100 9000.

 

There are 43 colleges across Scotland providing training opportunities and advice.  Visit: Scotland's Colleges Mean Business or phone: 01786 892000.

 

For information on work placements and mentoring to apprenticeships and secondments, visit: Employers and Young People or phone: 0300 244 6707.

 

Understanding qualifications from an employers perspective, visit SCQF.

 

Interface is a matchmaking service, connecting businesses to research facilities in Scotland's universities.  If you have a technical prolem or wish to develop your business, visit: Interface or phone: 0131 651 4791.

 

Environment, Water and Waste


For information on switching water provider, visit: Scotland On Tap or phone: 01786 430200.

 

For information on checking your water bill if you are a non-metered customer, visit: Business Stream or phone: 0845 602 855.

 

To complain about poor practice in the water industry, visit: Waterwatch Scotland  or phone: 01259 725335.

 

For information on environmental regulations, visit: Netregs or phone: 01786 457700.

 

For information on business recycling, visit: Zero Waste Scotland or Waste Aware Business or phone: 01786 468789.

 

For information on environmental efficiency, visit: Envirowise or phone: 0800 585794 or The Green Business Partnership or phone: 0131 561 6262.

 

For infomration on renewable energy loans and advice, visit: Energy Saving Trust or phone: 0800 512012.

 

To find a resource efficiency checklist for your business, view the FSB Environmental SME Toolkit.

 

Business Rates


For information about business rates, including the "Small Business Bonus" and other relief schemes, visit the Scottish Government website or phone: 0131 556 8400.

 

For information on your premises' rateable value, visit the Scottish Assessors Association website.

 

For information about Scottish business grants that can help with investment and innovation, visit the RSA website.

 

Public Procurement


For information about accessing public contracts, visit: Public Contracts Scotland or phone: 0844 561 0673.

 

To raise concerns about public contracts, visit the single point of enquiry on the Scottish Govenment's website or phone: 0141 242 5921.

 

To visit the buying centres for local government, visit: Scotland Excel or phone: 0141 842 6600.

 

Health & Safety


For information about health & safety advice and support for small businesses, visit: the Scottish Centre for Healthy Working Lives or phone: 0844 561 0673.

 

Click here for information Scottish fire law.

 

Tourism


For useful tourism related statistics and guidance, visit the Scottish Innovation Group.

 

View the pages of the Scottish Tourism Forum or phone: 0131 220 6321.

 

For information about grants and other forms of rural support schemes, visit the Rural Gateway or phone: 01463 251733.

 

Legal Issues


If you are an FSB member and require legal advice, you can call: 08450 727 727 with you membership number ready. 

 

 

General Business Support


For general business information, please visit Business Gateway.

 

Scottish Enterprise


 

 

The Scottish Government


 

Partnership Action for Continuing Employment

 

    • Identify alternatives to redundancy
    • access local support services
    • secure positive media coverage
    • support employees to access jobs and training
    • maintain and improve industrial relations
    • Call: 0808 100 1855 for free advice and support

 

The UK Government