Whether you're interested in the smaller business community, are planning to start a business or have an existing business, we have a package for you.
Our most popular package is FSB Business Essentials which includes a whole range of benefits and products designed to make your business fly
A suite of legal benefits including a dedicated helpline, bundled insurance products and a range of online information to keep your business safe. Plus a whole range of negotiated benefits to help save you money and win business.
Our Business Creation package is designed to make starting a business simpler, allowing you time to focus on what's important - making it a success.
Specialist company formation benefits, access to FSB networking, business banking and a range of products to help get you setup in business.
Joining FSB Connect is free and is a great way to be part of the FSB Community and have your voice heard.
You'll be able to access specialist networking events with like-minded members of the community and have your say in our Big Voice survey panel.
Whatever your circumstances, we have a package to suit you and your business. Click the button below to see which benefits are included in each package and start your FSB journey.
'Within a few weeks of joining we'd taken advantage of FSB’s Online Legal Documents. We started a graduate programme and access to these documents gave us an understanding of the legal side, and has helped us to create a number of processes and procedures.'
'When we first took on a member of staff, we used the online legal document template library. FSB does more important stuff than you think it does, there are lots of member benefits, probably more than we actually use.'
'Having somebody like FSB behind you is fantastic. There is a whole team behind the organisations, whatever is required: support, advice, finance, you know that you’re not alone, you’ve got FSB.'
We represent a diverse range of businesses from retailers to marketing agencies and just about everything in between. Take a look at more member stories and see how we could help your business fly.
More Member Stories
We offer three packages to suit your business needs. Joining FSB Connect is free, our Business Essentials package starts at £172.50 in the first year and our specialist Business Creation package has a fixed price of £129.
Businesses need to be able to communicate effectively. Not only with customers, but also with suppliers, contractors and staff.
In addition to providing your company address, ensuring that your business is reachable and has robust and viable means of communication is critical.
We’ve highlighted what the communication essentials are for a business and the things to keep in mind when assessing your company’s current communication methods.
Your company should first and foremost have a phone line. Aside from face-to-face communication, this is the most convenient and direct way of getting in touch with a business.
You need to make a decision on how contact by phone will work for your business. For instance, you should consider what sort of phones you’ll use, such as a landline, or mobile devices that give direct access to specific people within a company, both in and outside of work hours.
Also, is your business split into departments? Does each department need its own number or should every call go to a switchboard before being diverted to the right place?
Getting the right phone system in place can really help to streamline communications between your business and your customers. This can make customer and client interactions more effective and efficient.
Being able to communicate online is vital, as society becomes increasingly more digitally focussed.
Allowing your business to be reachable via email, or by using online programmes like Skype, means you’ve provided another point of contact, which can be beneficial to a company.
If you trade online, this should be a given. However, if you don’t, offering an email address for general enquiries can be useful, as long as it’s monitored and replies are made promptly.
Much like with phones, you need to decide if there’s one address customers can reach you on, or if individual staff members should have their own email addresses.
Keep in mind that online communication isn’t limited to email – you can also be reached via social media accounts, for instance. However, it’s important to note that properly managing and maintaining business social media profiles can take time and require a budget, which you might not have available.
Choosing the right communication options for your company can depend entirely on the sort of business you run.
If you work as a tradesman, for example, you’ll probably spend a lot of time travelling. Because of this a suitable mobile phone plan would be better suited for customers wanting to contact you. Whereas a company with fixed premises and office space would more than likely be better suited to having desk phones and a landline, or be reachable online.
You should look at the specific needs of your business – not only those in the present, but also considering any future expansion or development plans you have in mind. This can help when shopping around to find the right communication solutions for your business.
FSB members have access to the FSB Communications service. This is an award-winning service that helps to provide businesses with communication solutions that deliver guaranteed savings.
The service can provide businesses with internet, landline and mobile phone packages. These can be tailored to suit individual budgets, from superfast broadband to a range of data and handset options for mobile users. Finding the right deal for businesses involves our team looking for suitable packages across a range of UK networks.
Other benefits include:
To find out more about how FSB Communications could help your business, get in touch with a member of the team or visit our FSB Communications page
Communications solutions for small businesses
National Federation of Self Employed & Small Businesses LimitedSir Frank Whittle Way / Blackpool / FY4 2FE. National Federation of Self Employed & Small Businesses Limited (FSB) is registered in England, number 1263540