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Small business services at the core of our membership

Are you a small business owner? Maybe you’re considering setting up your own business and you’re not quite sure where to go from here. We can help you.

Perhaps you need support with tax, employment, health and safety, banking, networking and communications? Don’t look any further! In this guide we’re exploring who we are and how the Federation of Small Businesses (FSB) can save you time and money during a period where you will need it most.

FSB was set up almost 40 years ago with the intention of supporting small business owners wherever possible. In that time we’ve grown significantly, stretching over 33 regions with 186 branches.16

Our goal is simple:

“As experts in business, we offer our members a wide range of vital business services including advice, financial expertise, support and a powerful voice in government. Our mission is to help smaller businesses achieve their ambitions.”

We work tirelessly to make sure that anyone in the UK who is running a small business feels that they are supported on both a regional and national level.

Small business services at the core of our membership

This month we are taking a close look at the legal hurdles and obstacles you may face in the near future, and how you can protect against these threats to your business with a subscription to FSB.

FSB Tax Investigation Protection

Let’s start with one of our most popular benefits, FSB Tax Investigation Protection has supported many of our members over the last few years. From our research, we’ve found that a full HMRC investigation can last up to 16 months and cost upwards of £5,000 in fees – it’s best the be fully prepared in case of a business tax emergency.

If you do find yourself in the midst of an investigation, then our Revenue-trained specialists are on-hand to support you during the process, IR35 legislation is covered by the policy too, and PAYE (Employer Compliance)/Corporation or Income Tax representation is available as well.

There are plenty of things that can go wrong, but checking this issue off your list and staying of the right side of the law lifts a huge weight.

FSB Legal Protection Scheme

Want access to 24 hour legal advice? Check. Health and safety support? Check. Access to a one-stop online legal information hub? Check! The insurance covers full, joint, retired, manager and associate members for certain business related activities.

Our comprehensive legal protection scheme could be considered the ultimate definition of legal ease for a small business owner. The legal advice line is often cited as one of the most useful benefits to come out of FSB membership, our members have found it invaluable.

FSB Employment Protection

Employment legislation matters, a happy employee equals a happy employer! On-demand employment advice from qualified lawyers has now become a vital aspect of our membership, making life easier for small business owners across the country.

Having the ability to consult our experts before acting could save you a lot of worry. However, if worst comes to worst and you face an employment tribunal, we have specialist and experienced employment solicitors and barristers to represent you.

FSB Workplace Pensions

Automatic enrolment means that employers must set up workplace pensions for eligible employees by 2018. Staging dates will vary, but compliance is vital.

The scheme is provided by UK pension provider, Legal & General, and exclusively available to FSB members only. 

FSB have set out to make the transition as easy as possible by providing expert guidance and assistance, making sure you’re compliant at every stage. We are also offering online support and a dedicated helpline.

Don’t leave it until the last minute, the clock is ticking.

FSB Business Continuity

Have you ever considered creating a business continuity plan? If you’re not sure what this is, we suggest you take a look at our guide on the subject.

Having a plan in place can ensure that you are fully prepared to act after an emergency. For example, flooding. A few months ago, the Lancashire and Yorkshire counties were greatly impacted by floods and many small businesses found themselves having to face significant damages to premises and stock.

You might also want to keep in mind that in order to secure a bank loan or other service, you may need to have a continuity plan.

A business continuity plan can’t erase what happened, but it can help you rebuild your business.


Obviously we believe that small business owners should join us at FSB, but if you’d like to hear from someone else then take a look at our Member Stories section. If you’re a member and you’d like to share your experience with us, email yourstories@fsb.org.uk or join our #FSBcommunity on twitter @FSB_Voice!