Whether you're interested in the smaller business community, are planning to start a business or have an existing business, we have a package for you.
Our most popular package is FSB Business Essentials which includes a whole range of benefits and products designed to make your business fly
A suite of legal benefits including a dedicated helpline, bundled insurance products and a range of online information to keep your business safe. Plus a whole range of negotiated benefits to help save you money and win business.
Our Business Creation package is designed to make starting a business simpler, allowing you time to focus on what's important - making it a success.
Specialist company formation benefits, access to FSB networking, business banking and a range of products to help get you setup in business.
Joining FSB Connect is free and is a great way to be part of the FSB Community and have your voice heard.
You'll be able to access specialist networking events with like-minded members of the community and have your say in our Big Voice survey panel.
Whatever your circumstances, we have a package to suit you and your business. Click the button below to see which benefits are included in each package and start your FSB journey.
'Within a few weeks of joining we'd taken advantage of FSB’s Online Legal Documents. We started a graduate programme and access to these documents gave us an understanding of the legal side, and has helped us to create a number of processes and procedures.'
'When we first took on a member of staff, we used the online legal document template library. FSB does more important stuff than you think it does, there are lots of member benefits, probably more than we actually use.'
'Having somebody like FSB behind you is fantastic. There is a whole team behind the organisations, whatever is required: support, advice, finance, you know that you’re not alone, you’ve got FSB.'
We represent a diverse range of businesses from retailers to marketing agencies and just about everything in between. Take a look at more member stories and see how we could help your business fly.
More Member Stories
We offer three packages to suit your business needs. Joining FSB Connect is free, our Business Essentials package starts at £172.50 in the first year and our specialist Business Creation package has a fixed price of £129.
No matter what the size or age of your business, managing client expectations is key to building trust, loyalty and helps to engender a professional reputation. We understand that it is imperative to maintain an open channel of communication that is built on a foundation of honesty and openness, especially as we supply members with often critical online legal information as they navigate the potentially thorny area of business forms.
Let's make it simple; you're a human being and so is your client. Put yourselves in their shoes, and consider what you think is most important in any business relationship. Respect, professionalism, honesty, and communication automatically spring to mind. And if this is what you would want to receive, then your clients will too. Being completely honest from the word go is the simplest way to get a business relationship off to the best start, whilst of course remaining positive about what you can offer.
At the FSB, we never underestimate the importance of open communication and neither should you, whatever the size of your business. Being available when clients need you, responding to queries quickly and anticipating potential problems are all ways in which you can successfully manage communication. We know that it's a busy world out there, and getting back to people can often fall by the wayside when the workload is mounting. Don't let this be the case; return that email or phone call as soon as you are able.
Nobody knows what the client wants better than the client themselves, so the opportunity for them to properly explain their own expectations is vital. By listening to what they say, you're likely to be able to ascertain what is important to them and what they consider to be the most salient information. As you gain more experience in listening to clients, you'll naturally develop an ability to anticipate needs and wants, enabling you to manage expectations ever more efficiently.
Business legal documents should be clear, concise, and personalised to meet the needs of your clients. By creating tailored business forms, you are showing professionalism while adding a personal touch that is on a rather more human level. Heavily worded contracts may be all-encompassing but they can be daunting for many. A contract should lay out the groundwork for an engagement as well as identifying who is responsible for what, which makes for improved communication throughout.
Whether you're setting up your small business from the foundations or starting to work on putting together client contracts, FSB members benefit from the vast range of documents available, ensuring that you're always compliant and up to date with legislative requirements.
We will help you to take your first steps in promoting your business online.
National Federation of Self Employed & Small Businesses LimitedSir Frank Whittle Way / Blackpool / FY4 2FE. National Federation of Self Employed & Small Businesses Limited (FSB) is registered in England, number 1263540