Whether you're interested in the smaller business community, are planning to start a business or have an existing business, we have a package for you.
Our most popular package is FSB Business Essentials which includes a whole range of benefits and products designed to make your business fly
A suite of legal benefits including a dedicated helpline, bundled insurance products and a range of online information to keep your business safe. Plus a whole range of negotiated benefits to help save you money and win business.
Our Business Creation package is designed to make starting a business simpler, allowing you time to focus on what's important - making it a success.
Specialist company formation benefits, access to FSB networking, business banking and a range of products to help get you setup in business.
Joining FSB Connect is free and is a great way to be part of the FSB Community and have your voice heard.
You'll be able to access specialist networking events with like-minded members of the community and have your say in our Big Voice survey panel.
Whatever your circumstances, we have a package to suit you and your business. Click the button below to see which benefits are included in each package and start your FSB journey.
'Within a few weeks of joining we'd taken advantage of FSB’s Online Legal Documents. We started a graduate programme and access to these documents gave us an understanding of the legal side, and has helped us to create a number of processes and procedures.'
'When we first took on a member of staff, we used the online legal document template library. FSB does more important stuff than you think it does, there are lots of member benefits, probably more than we actually use.'
'Having somebody like FSB behind you is fantastic. There is a whole team behind the organisations, whatever is required: support, advice, finance, you know that you’re not alone, you’ve got FSB.'
We represent a diverse range of businesses from retailers to marketing agencies and just about everything in between. Take a look at more member stories and see how we could help your business fly.
More Member Stories
We offer three packages to suit your business needs. Joining FSB Connect is free, our Business Essentials package starts at £172.50 in the first year and our specialist Business Creation package has a fixed price of £129.
We all know that our business is clearly the best available, with our unique products, services, and definitely the best ever customer service. But how do we get that message out to potential customers?
In relatively recent times it was not unusual to see administrators sitting individually folding printed pages of advertising, placing them into envelopes and posting them off to lists of companies. Several companies started up offering business mailing services, charging on a pence per envelope basis.
But very quickly clients began to realise that these mass mailshots and the information they contained were by no means always getting past the "gate keeper". Even with the lower costs of digital printing, and desktop publishing, many firms believed that this was no longer the most cost effective way of reaching potential customers.
In the electronic era, group emails, direct marketing and social media has taken over and have allowed even the smallest of businesses to undertake their own marketing and promotion. Setting up a Facebook business page could not be easier, and as well as a promotional tool, FB can be used as a sales platform with a virtual shop, and as a business development tool with market research and surveys.
Through competitions, vouchers and interesting or humourous blogs it is possible to rapidly increase your customer base. The challenge is to ensure that you are balancing the quantity of posts to a level whereby you don’t annoy your potential customers. It is essential that you offer them something they will want to click on and read, or comment on and preferably tag or share.
Another way into businesses is to offer free advice for the product or service you are offering. The FSB can provide you with business leads. By offering an initial consultation, or taster you may well tempt customers to try other products or services. This gives you the opportunity to provide such a fantastic customer experience that they will definitely be back for more and will certainly tell their friends about the fabulous company they have found.
Some things never change and by far the most reliable and productive way to make sure that people love your business is to provide them with a fantastic customer experience. This in turn leads to the most fruitful form of marketing - word of mouth. Conversion rates on a personal recommendation far outweigh any other form of advertising, marketing or mail shot.
Offering incentives to your happy customers for giving recommendations, such as vouchers, discounts or additional services, is almost invariably a sound investment. Carefully constructed marketing with ‘bring a friend’ or, depending on your business, perhaps money back when a recommendation signs up can be extremely effective - and profitable.
Making people love your business is a challenge, but if you offer clients the right experience, excellent follow-up or problem solving and most importantly make them feel valued in the increasingly faceless e-commerce world, this will go a long way to ensure that you stay in the forefront of your customer's mind.
National Federation of Self Employed & Small Businesses LimitedSir Frank Whittle Way / Blackpool / FY4 2FE. National Federation of Self Employed & Small Businesses Limited (FSB) is registered in England, number 1263540