Whether you're interested in the smaller business community, are planning to start a business or have an existing business, we have a package for you.
Our most popular package is FSB Business Essentials which includes a whole range of benefits and products designed to make your business fly
A suite of legal benefits including a dedicated helpline, bundled insurance products and a range of online information to keep your business safe. Plus a whole range of negotiated benefits to help save you money and win business.
Our Business Creation package is designed to make starting a business simpler, allowing you time to focus on what's important - making it a success.
Specialist company formation benefits, access to FSB networking, business banking and a range of products to help get you setup in business.
Joining FSB Connect is free and is a great way to be part of the FSB Community and have your voice heard.
You'll be able to access specialist networking events with like-minded members of the community and have your say in our Big Voice survey panel.
Whatever your circumstances, we have a package to suit you and your business. Click the button below to see which benefits are included in each package and start your FSB journey.
'Within a few weeks of joining we'd taken advantage of FSB’s Online Legal Documents. We started a graduate programme and access to these documents gave us an understanding of the legal side, and has helped us to create a number of processes and procedures.'
'When we first took on a member of staff, we used the online legal document template library. FSB does more important stuff than you think it does, there are lots of member benefits, probably more than we actually use.'
'Having somebody like FSB behind you is fantastic. There is a whole team behind the organisations, whatever is required: support, advice, finance, you know that you’re not alone, you’ve got FSB.'
We represent a diverse range of businesses from retailers to marketing agencies and just about everything in between. Take a look at more member stories and see how we could help your business fly.
More Member Stories
We offer three packages to suit your business needs. Joining FSB Connect is free, our Business Essentials package starts at £172.50 in the first year and our specialist Business Creation package has a fixed price of £129.
Health and safety for customers is a different situation than for your employees. While it’s true that there are still many of the same considerations that you need to keep in mind, providing them for your customers presents some other issues you need to consider.
We’ve highlighted what you need to know about keeping your customers safe.
The Health and Safety at Work Act specifies that you as an employer, ‘as far as is reasonably practical’, should take all possible provisions to ensure the welfare of your own employees through:
While that may seem unrelated when it comes to your customers, the reality is that these considerations are relevant across the board. This is because customers who are on your premises are covered under Occupiers’ Liability.
What this means is that the owner of a business premises holds a duty of care for all those who come onto their property. It should be noted that you still hold that duty of care even if you rent the premises; the duty in this case will fall to the occupier and not strictly the owner.
So, by analysing your business, identifying and minimising all possible risks, while ensuring correct processes are used at all times, you ensure the safety of both your customers and your employees. For example, if an employee slips on a wet floor that wasn’t signposted, you’re covered by employer’s liability insurance, but still failed to take reasonable provisions to reduce the risk, which could leave you open to fines.
If a customer slipped on that same wet floor, it leaves you open to legal action and the risk of even greater financial penalties.
Situations such as those are exactly why public liability insurance is necessary. While employer’s liability insurance and sufficient health and safety provisions are legal requirements, public liability insurance is not.
That said, you can’t really afford not to have a public liability policy in place should you deal with members of the public on your premises at any time. The financial risks to your business are too great to take that chance.
If you didn’t have public liability insurance and a customer slipped on an un-signposted wet floor, your business alone is directly responsible for any legal, medical, and compensation costs that arise from the action they might take against you.
On the other hand, if you made sure to take all reasonable steps to ensure safety by signposting the wet floor, and had both a comprehensive health and safety policy and public liability insurance policy in place the consequences are likely to be far easier to handle.
This way, you will be able to demonstrate that you took all reasonable precautions to ensure everyone’s health and safety by reducing risk, and the insurance policy means that you are covered should they be awarded any compensation.
It may even be the case that your thorough and professional attitude to health and safety will help demonstrate that you were not at fault whatsoever and leave you free of any potential financial penalties.
Once all reasonable provisions have been made to ensure safety, you should find that your business can run more efficiently, with risks minimised and the threat of injury severely reduced.
To find out more, get in touch with a member of our team or visit our Health and Safety Advice page.
A dedicated resource destination for Health & Safety advice and news with regularly updated documents written by Health & Safety experts.
National Federation of Self Employed & Small Businesses LimitedSir Frank Whittle Way / Blackpool / FY4 2FE. National Federation of Self Employed & Small Businesses Limited (FSB) is registered in England, number 1263540