CUSTOMER SERVICES HELPLINE

0808 20 20 888

Whatever your business, the FSB will work for you.

Right of Membership


For general information about the service, members can ring FSB Customer Services on 0808 20 20 888

FSB Care was introduced by FSB Independent Financial Services.
Free Access
FSB Care

FSB Care                        


The FSB takes a lead in supporting members diagnosed with a serious health condition.


In partnership with independent care advisers - RED ARC Assured Ltd - the FSB introduced ‘FSB Care' for all members from 1st October 2007.

FSB Care in Outline


As a right of membership
, full, associate, joint and retired members diagnosed with a serious health condition can have FREE access to a personal nurse adviser who will provide practical information and emotional support. Any member struggling with a serious health condition, or diagnosed with one in the future, can use FSB Care.

As a right of membership
, this will give you:

  • access to your own personal nurse adviser who will be there to provide practical information and emotional support for as long as you need it.

Your personal nurse adviser may, if appropriate, arrange:

  • a one off Home Visit or a series of support telephone calls with a specialist nurse to answer your questions, allay fears, and help identify issues you should raise when you next see your consultant,

OR, if more helpful to your situation, arrange where clinically appropriate:

  • a course of therapy, including occupational, speech or complementary or physio depending on your needs,

OR, if deemed more appropriate in your circumstances,

  • a course of specialist counseling.
  • You will also have access to a network of specialist charities and self-help groups if these will help.

Please note that whilst access to your personal nurse adviser is unlimited, the Home Visit by a specialist nurse, therapies and counselling (outlined above) are limited to one ‘use' or ‘course' per medical condition, per member, and are not an annually renewing benefit.

In addition, members can buy the service for an employee or family member, at the point of need, for a one-off flat fee.

In this way, you can become a more informed patient, getting the most out of your treatment, and knowing that support is there for you and your family at every step of the way.



In association with
REDARC

Join the FSB OR request a callback