Whether you're interested in the smaller business community, are planning to start a business or have an existing business, we have a package for you.
Our most popular package is FSB Business Essentials which includes a whole range of benefits and products designed to make your business fly
A suite of legal benefits including a dedicated helpline, bundled insurance products and a range of online information to keep your business safe. Plus a whole range of negotiated benefits to help save you money and win business.
Our Business Creation package is designed to make starting a business simpler, allowing you time to focus on what's important - making it a success.
Specialist company formation benefits, access to FSB networking, business banking and a range of products to help get you setup in business.
Joining FSB Connect is free and is a great way to be part of the FSB Community and have your voice heard.
You'll be able to access specialist networking events with like-minded members of the community and have your say in our Big Voice survey panel.
Whatever your circumstances, we have a package to suit you and your business. Click the button below to see which benefits are included in each package and start your FSB journey.
'Within a few weeks of joining we'd taken advantage of FSB’s Online Legal Documents. We started a graduate programme and access to these documents gave us an understanding of the legal side, and has helped us to create a number of processes and procedures.'
'When we first took on a member of staff, we used the online legal document template library. FSB does more important stuff than you think it does, there are lots of member benefits, probably more than we actually use.'
'Having somebody like FSB behind you is fantastic. There is a whole team behind the organisations, whatever is required: support, advice, finance, you know that you’re not alone, you’ve got FSB.'
We represent a diverse range of businesses from retailers to marketing agencies and just about everything in between. Take a look at more member stories and see how we could help your business fly.
More Member Stories
We offer three packages to suit your business needs. Joining FSB Connect is free, our Business Essentials package starts at £172.50 in the first year and our specialist Business Creation package has a fixed price of £129.
Having an online store is a great way to expand your reach globally and increase your customer base. If you don’t have an online store yet, we’ve pulled together our top tips to help you build and drive sales to your website.
Your homepage is the first thing your visitors will see, so make sure that you grab their attention. Just because your business is online doesn’t mean that you can’t create a visually appealing storefront.
Offer your customers a price discount coupon and get your shoppers psyched to purchase more. By giving them a heads-up about upcoming sales and promotions you can build a loyal base of returning customers. For instance, you can offer 25 per cent off to anyone who signs up to your newsletter, which can drive a significant number of people to your site.
It’s important to showcase your product in its best light for your customers. Be sure to take strong images that will look great; you can either hire a professional or create your own. Another way is by creating a short video to show how the product can be styled or how it works. Keep it only to a few seconds so that you don’t lose the interest of your potential customer. Four times as many consumers would rather watch a video about a product than read about it.
It’s natural to praise your own product, but it’s even better if a happy customer says it. Did you know that product reviews can improve sales by up to 18 per cent (EConsultancy, 2015)? We would recommend dedicating an entire section to testimonials, either in the form of a positive quote from your customer, or a great review alongside their name and photo. If possible, take it to the next level with a testimonial video. Seeing and hearing customers speak about their personal experience with your brand fosters credibility and builds trust for newcomers.
Social media is a great, budget-friendly way to build your customer base. Research which social media networks your target audience is using, and get active on it! If it’s a visually appealing product, for example, we would recommend using Instagram.
Think about the type of content you will be posting and create a calendar breaking down your topics, and devise a posting schedule of around a minimum of three posts per day. Another great way to use social media is to promote sales and offer discounts exclusive to your followers.
Online shoppers are more likely to buy when they know they can contact you. Offer live-chat support and show your customers that you’re completely accessible to any question they may have. Be sure to highlight how to get in touch with you on your website.
Another way to offer great customer service is clear shipping and a return policy. This can boost your sales since customers like this extra piece of reassurance. Make sure to display this on your homepage. You can consider offering free shipping for purchases over a certain amount.
An online store is great to help establish your brand and increase your fan base. By adding short videos, displaying customer testimonials, offering free shipping over a certain amount and keeping your website clean and up to date, you can enhance your ecommerce platform to help drive traffic towards it.
See how the world sees your business by viewing your digital profile.
National Federation of Self Employed & Small Businesses LimitedSir Frank Whittle Way / Blackpool / FY4 2FE. National Federation of Self Employed & Small Businesses Limited (FSB) is registered in England, number 1263540