CUSTOMER SERVICES HELPLINE

0808 20 20 888

Whatever your business, the FSB will work for you.

FSB Member

CASE STUDY


Lily's tickled pink!


Lily Goulder runs two businesses from her home office; the first being a successful, independent lifestyle magazine based on the Norfolk/Suffolk border entitled ‘Village People'.

Starting a second business from the same office and needing a second line installed she was unsure as to what the options were for her. Already a customer with FSB and happy with the service they had provided when she joined, Lily asked them for advice. They said a second line was unnecessary, and that instead they could set up the Call Sign feature. This feature creates a 'ghost line' which sends all the calls through your existing line and creates a different ringtone on your existing phone. At a cost of only £1.75 per month, this is a fantastic alternative to having an expensive new line installed.

The set-up of this was quick, efficient and fuss-free. Lily knew she was getting the best possible deal and thanks to the help of FSB her second business was up and running in no time. She was even able to take advantage of having a new 0845 number allocated free of charge!

Lily was impressed by the honest, clear and sensible advice of the FSB Telecom staff. "The customer service at FSB Telecom really is first-class; I have had trouble in the past with other providers and always felt they were trying to get as much money out of me as possible. With FSB this was not the case" she explained.

"I can now run two businesses from home and I am not cluttering up my desk with two phones or paying through the nose for two lines. The Call Sign feature means I have the cheapest possible set-up for my needs and I get a 0845 number! I would not go anywhere else".


In association with:
Business Telecom


Join the FSB OR request a callback
Business Telecom

FSB Telecom

The Federation of Small Businesses (FSB), the UK's leading business organisation, is to provide its members with a recession busting, subsidised telephone cost saving initiative which could save its members collectively over £10 million in a year.

EXCLUSIVE FSB MEMBERS OFFERS PROVIDED BY THE ONLY BONAFIDE TELECOMS PROVIDER TO THE FSB


BUSINESS TELECOM UNLIMITED - £14.87 PER MONTH**


Free unlimited UK local & national calls*
less than the price of your current BT Business Line rental
FSB BUSINESS LINE RENTAL + UNLIMITED UK LOCAL & NATIONAL CALLS*

Or

BUSINESS TELECOM UNLIMITED PLUS - £29.99 PER MONTH**

Free unlimited UK local & national calls*
less than the price of your current BT Business Line rental
FSB BUSINESS LINE RENTAL + UNLIMITED UK LOCAL & NATIONAL CALLS* + BROADBAND

Or

FREE INSTALLATION ON NEW OR ADDITIONAL LINES

Saving you up to £106 + VAT - monthly line rental of £13.71

For more information call 0800 088 4330

Calling from your mobile 0121 270 4966

To request further information email sales@fsbtelecom.com


Terms and conditions apply. Excludes BT Featureline and only applies to single analogue business lines and broadband transfers.

Free calls to 01 and 02 numbers only. Fair usage policy applies.

Free installation subject to survey and 36 month contract. Offer valid until 31 December 2013.